Frequently Asked Questions

Sourcing with SA Chai Holdings gives you complete insight into where your tea is grown and processed. We ensure full transparency and traceability, providing confidence in the origins, quality, and production methods of our tea. By sourcing directly from our estates, we build a strong partnership with you, allowing for collaboration on quality control, flavour development, and sustainable practices.

SA Chai Holdings focuses on practices that ensure long-term environmental, social, and economic viability in tea production. We prioritize eco-friendly agricultural techniques, such as organic farming, responsible water use, and soil conservation, to minimize environmental impact.

We deliver our teas around the world using an established network of reliable logistics partners. Combined with careful packaging, SA Chai Holdings maintains the freshness of its teas during transit.

Typical wholesale orders are ready for shipping between 4 to 6 business days, depending on volume and season. Retail orders of Malutar Tea are ready for shipping between 6 to 8 business days, depending on volume.

We can make custom blends tailored to your requirements.

Every business, market, region, and country has its own tea preferences. SA Chai Holdings offers customised tea blends tailored to your needs, including private label tea brands and specialty teas such as white, oolong, and herbal. Not sure exactly what you need? We can work backwards from your target pricing, or fully white-label an exclusive blend under your own brand — our tea experts will work with you and our network of estates to build a product that fits your exact needs.

SA Chai Holdings is dedicated to growing its distribution network around the world. We're open to sourcing new tea varieties and collaborating with estates outside India, and are actively seeking distributor partnerships in new countries. Contact us to become a distributor.

SA Chai Holdings has an Affiliate Programme where businesses and individuals earn commissions by promoting our teas. Sign up to earn commissions by sharing the SA Chai Holdings products you love with your friends and followers. Contact us to become an affiliate.